FAQs Archive

Q: Q: Why is International Private Medical Insurance growing in Africa?

[fusion_builder_container type="flex" hundred_percent="no" equal_height_columns="no" menu_anchor="" hide_on_mobile="small-visibility,medium-visibility,large-visibility" class="" id="" background_color="" background_image="" background_position="center center" background_repeat="no-repeat" fade="no" background_parallax="none" parallax_speed="0.3" video_mp4="" video_webm="" video_ogv="" video_url="" video_aspect_ratio="16:9" video_loop="yes" video_mute="yes" overlay_color="" video_preview_image="" border_color="" border_style="solid" padding_top="" padding_bottom="" padding_left="" padding_right=""][fusion_builder_row][fusion_builder_column type="1_1" layout="1_1" background_position="left top" background_color="" border_color="" border_style="solid" border_position="all" spacing="yes" background_image="" background_repeat="no-repeat" padding_top="" padding_right="" padding_bottom="" padding_left="" margin_top="0px" margin_bottom="0px" class="" id="" animation_type="" animation_speed="0.3" animation_direction="left" hide_on_mobile="small-visibility,medium-visibility,large-visibility" center_content="no" last="true" min_height="" hover_type="none" link="" border_sizes_top="" border_sizes_bottom="" border_sizes_left="" border_sizes_right="" first="true"][fusion_text] A: Due to rising demand, better infrastructure, and global insurance access, International private medical insurance is expanding rapidly across African nations. [/fusion_text][/fusion_builder_column][/fusion_builder_row][/fusion_builder_container]

Q: Q. Are there deductibles?

A. With all EHP plans, you can choose whether or not to have a deductible against your policy. You will be required to pay for covered services before the insurer will begin to pay. Considerable savings can be made on your premium by selecting a deductible.

Q: Q. What happens where Inpatient treatment is needed in an Emergency?

A. Whilst we normally ask that any in-patient treatment is pre-approved prior to the commencement of any treatment, in a medical emergency it is important to get treatment as soon as possible. All we ask is that either the patient or a family member/colleague contacts our 24-hour emergency assistance centre as soon as reasonably possible so that we can provide any additional assistance that may be required.

Q: Q. How often can an individual make a claim?

[fusion_builder_container type="flex" hundred_percent="no" equal_height_columns="no" menu_anchor="" hide_on_mobile="small-visibility,medium-visibility,large-visibility" class="" id="" background_color="" background_image="" background_position="center center" background_repeat="no-repeat" fade="no" background_parallax="none" parallax_speed="0.3" video_mp4="" video_webm="" video_ogv="" video_url="" video_aspect_ratio="16:9" video_loop="yes" video_mute="yes" overlay_color="" video_preview_image="" border_color="" border_style="solid" padding_top="" padding_bottom="" padding_left="" padding_right=""][fusion_builder_row][fusion_builder_column type="1_1" layout="1_1" background_position="left top" background_color="" border_color="" border_style="solid" border_position="all" spacing="yes" background_image="" background_repeat="no-repeat" padding_top="" padding_right="" padding_bottom="" padding_left="" margin_top="0px" margin_bottom="0px" class="" id="" animation_type="" animation_speed="0.3" animation_direction="left" hide_on_mobile="small-visibility,medium-visibility,large-visibility" center_content="no" last="true" min_height="" hover_type="none" link="" border_sizes_top="" border_sizes_bottom="" border_sizes_left="" border_sizes_right="" first="true"][fusion_text]A. There are no limits to the number of times a member can make a claim, however some benefits do have sub-limits to the overall monetary amount of cover provided.[/fusion_text][/fusion_builder_column][/fusion_builder_row][/fusion_builder_container]